Frequently Asked Questions

Shipping Information

What are the shipping options ?

The items offered for sale under the General Conditions of Sale are delivered only in the following countries: Denmark, Finland, Greece, Ireland, Italy, Portugal, Spain, and Sweden, except to the following destinations:

COUNTRIES

EXCLUDED DESTINATIONS

DENMARK

-       Faroe Islands

-       Greenland

FINLAND

-       Aland Islands

GREECE

-       Mount Athos Karyai

-       Mount Athos Dafni

IRELAND

-       None

ITALY

-       Livigno

-       San Marino

-       Campione d’Italia

PORTUGAL

-       Les Açores

-       Madeira

SPAIN

-       Ceuta

-       Melilla

-       Canary Islands

SWEDEN

-       None

Deliveries are made at the address indicated upon placement of the order.

Be careful: you may be delivered only if you order through the version of the LONGCHAMP website of the required country (the “COUNTRY” tab appears at the bottom left hand corner of your screen).

We will do not deliver to an approved LONGCHAMP retail outlet, a LONGCHAMP boutique, an hotel, a post box, or carrying the indication « Postal Sector ».

For information, and for the sake of efficiency, the data provided are analysed by Cybersource.

The items are covered by our insurance up to their delivery.

Deliveries are made by UPS, from Monday to Friday.

Shipping costs are indicated in the point 3 - “Order Review” of the step 3 of the ordering process, and depend on the total amount of your order, determined as follow:

Total amount (VAT included) of the order

Amount of shipping costs

from 0,00 € to 100,00 €

9,00 €

More than 100,00 €

12,00 €

The date scheduled for delivery appears at step 2 “BASKET” of the order process. Unless other delivery schedules are indicated because of the vacation periods, the delivery will be made within 2 to 3 weeks from placement of the order.

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